TORONTO--(BUSINESS WIRE)--Today Ada, the AI-native customer service automation company, announced a series of AI management and coaching capabilities that upskill its AI Agent and set businesses on ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

New AI virtual receptionists answer calls, qualify leads, and book appointments -- so every call gets answered, even when you can't NEW YORK--(BUSINESS WIRE)--March 18, 2026-- 800.com, the business ...

Sendbird Inc., an artificial intelligence communications and conversation platform, today announced the launch of what the company calls an “omnipresent” AI agent that can handle customer service ...

StoreEase is a technology and management company transforming the self-storage industry through innovation. Founded in 2019 and headquartered in Birmingham, Alabama, with engineering offices in San ...

May 8, 2025 -- At HubSpot, our vision is simple: help businesses scale with AI. To do this, we’ve embedded AI directly into our platform—it’s available right where our customers work, not as a ...

net2phone has launched the AI Agent, a virtual assistant designed to enhance customer experiences across sales, support, and administrative tasks through various channels including website, phone, and ...

Salesforce Inc. today announced the pilot launch of Einstein Service Agent, the company’s first fully autonomous artificial intelligence agent that it says can handle and resolve customer service ...

Since January the use of AI agents for customer service tasks has exploded by a compound annual growth rate of 2,199%, according to a new report by Salesforce. The number of agents available has more ...

SAN FRANCISCO, CA, UNITED STATES, March 3, 2026 / EINPresswire.com / — SAN FRANCISCO, CA — March 2, 2026 — 14.ai announced its public launch today with a bold claim: the world’s first AI-native ...

What resolves tickets fast may be quietly draining millions, as goodwill credits slip outside governance and into habit.