Online consultation systems are not likely to have any notable impact on patient waiting times and could even add to practice workload, according to new research. The research looked at the impact of ...

Most patients appreciate the speed, flexibility, and efficiency of online appointments with their GP, but some desired a return to traditional consultation methods, a study found. Online consultations ...

The humble face-to-face GP consultation may be in the process of becoming an anachronism. Last month, NHS England revealed the first inklings of its new NHS app. It was confirmed that – among other ...

Use of online tools rather than face-to-face consultations has led to misdiagnoses, missed illnesses and delayed care Patients have died after describing their symptoms to a GP in an online form ...

Please can you describe how the average length of a patient consultation has varied over time in Australia? Well it hasn’t varied at all over the last 15 years, which I find pretty amazing because ...

Telephone consultations to determine whether a patient needs to see their GP face-to-face can deal with many problems, but a new study found no evidence to support claims by companies offering to ...

The quality of care you receive at your GP surgery can be a location lottery. Last week I attended a walk-in clinic because my surgery didn't have a free appointment for a couple of days when I called ...

Primary care is the bedrock of the NHS, and the public’s first point of contact with the health service. However, general practice—which has been on the front line of the NHS’s response to COVID-19, ...

Anybody who has had an online GP consultation has been warned - after data showed they lead to harm and DEATH. A probe has found the use of online tools rather than face-to-face consultations has led ...

JEAN Watson, a nursing theorist, famously said: “The patient experience begins and ends with compassion.” Delivering compassionate care can be challenging with time constraints and many patients are ...

Most patients felt online GP consultations were quicker, more flexible, and more efficient than traditional consulting methods, in the largest study of patient views on the topic ever carried out.