PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Google Messages is quietly gaining a workplace twist: a feature that lets organizations route, log, and review employee chats in ways that look a lot more like corporate email than casual texting.

Wireless service providers will be able to send emergency text messages to cell phones during disasters through a new alert system set to launch in the District by the spring of next year. The ...

A new lifesaving communication option is available to contact emergency dispatchers when calling isn’t safe or possible.