The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from 911Systems. The new system substantially increases the department’s ...

Fire department leaders point to research linking gradually increasing alert volume to smaller heart-rate increases.

IVYLAND, Pa. — Officials say the Bucks County Department of Emergency Communications has restored core functionality of its computer-aided dispatch (CAD) systems following a nine-day outage. 69 News ...

A study found that alert systems using an immediately loud sound increased firefighter heart rates by a median of seven beats a minute, compared with five beats a minute under a system that phased in ...

Turnout timers, color-changing lights, so-called heart-smart ramping audible tones, and text-to-speech readouts are among the technological innovations that have been applied to fire station alerting ...

The department is taking a gentler approach to alerting firefighters of incoming calls, with alarms that start softly and a calm recorded voice.

The Danbury Fire Department has implemented a new dispatch system that gradually increases alarm volume to reduce stress among firefighters, enhancing response efficiency.

The new reporting system, Tyler, addresses this issue by implementing software known as computer-aided dispatch (CAD). It functions by running live dispatch updates of all participating police ...

The city of Chula Vista will start using artificial intelligence for some of its work related to 911 calls and police dispatching.