MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

We helped this reader recover over $9,000 he lost to an airline call center scam. Here's how you can protect yourself from ...

WASHINGTON, March 4 (Reuters) - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' ‌use of foreign call centers and requiring foreign-based ...

FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S ...

Local officials in Kansas City celebrated when a development company abandoned plans last week to sell a warehouse to the U.S. government for the purpose of becoming a 7,500-bed immigration detention ...

Rachel Pizzolato flips the script with a girl-power-focused performance that commands attention and inspiration. Donald Trump's approval rating breaks new record low Here’s why the US could seize ...

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...

The center, which opened in 1971, is one of America’s top cultural institutions. President Trump says he plans to transform the center to create a “new and spectacular” entertainment complex. By Qasim ...