The city of Chula Vista will start using artificial intelligence for some of its work related to 911 calls and police dispatching.

CHICAGO—Motorola Solutions has announced the acquisition of Exacom, a provider of cloud-native voice and multimedia recording ...

The acquisition brings Exacom’s cloud-native voice and multimedia recording technology for 911 and radio systems into Motorola Solutions’ mission-critical communications and ...

Spokane Regional Emergency Communications (SREC) in Washington, has signed a contract with National Public Safety Group (NPSG) to provide consulting services for their Law Enforcement Records ...

Turlock Journal reporter Joe Cortez recently sat down with Stanislaus County Sheriff Jeff Dirkse for a wide-ranging, two-hour interview in his office at the Stanislaus County Public Safety Center.

A study found that alert systems using an immediately loud sound increased firefighter heart rates by a median of seven beats a minute, compared with five beats a minute under a system that phased in ...

One of Cabell County 911's original voices is officially signing off.

The Danbury Fire Department has implemented a new dispatch system that gradually increases alarm volume to reduce stress among firefighters, enhancing response efficiency.

The department is taking a gentler approach to alerting firefighters of incoming calls, with alarms that start softly and a ...

A streamlined and highly automated computer-aided dispatch solution, ZOLL Dispatch combines call-taking and dispatch into a single interface built around users’ natural workflows. The current ...