For a multichannel associate or a contact center manager, the X8 plan comes complete with a full suite of analytics, integrations and the latest contact center functionality, like co-browse, quality …

The 8x8 app captures historical and real-time data from your teams’ interactions in a single platform and data lake to provide integrated analytics for extracting business insights.

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8x8 omnichannel routing allows contact centers to meet customers’ escalating expectations for effective service across an ever-increasing array of communications channels.

8x8 Connect is a no-code solution which provides organisations with the fastest and most cost effective route to market. Getting started with 8x8 Connect requires zero coding experience, eliminating the …

Please ensure you are using the most up-to-date version of this document and check with your 8x8 representative or the 8x8 website for current features and specifications.

There is a better way. The 8x8 Open Communications PlatformTM with X Series service plans empowers individuals, teams, and organizations to work better from anywhere, engage better with …